Youth Housing Coordinator

“All cultures, races, disabilities, religions, sexual orientations, and gender identities are welcome at Boys & Girls Aid.”


SUMMARY

The Housing Coordinator oversees The Nest Stabilization Home and related operations, supervises Youth Care Specialists and the clients they serve, and ensures follow through of daily/weekly/monthly programming. This position requires an effective communicator who can interact with internal and external customers in calm and assertive manner while providing leadership to staff and performing care for the youth in accordance to Agency policies and procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Manages daily operations of the residential home for clients, which includes: proper staffing for each shift; recreational planning; menu planning and preparation, food/supply purchasing; facility care and hygiene in accordance with all contractor, licensing, and budgeting constraints and requirements under the direct supervision of the Program Director
  • Performs full range of personnel responsibilities including hiring, support, coaching, supervision, discipline, and professional development under guidance of the Program Director; directly supervises the Youth Care Specialist position
  • Coordinates client transportation in coordination with the Therapeutic Care Coordinators and the Program Support Specialist
  • Implements the Master Service Plan intervention for each residential client
  • Manages documentation efforts, including writing incident reports, BRS documentation, and shift reports for Residential clients
  • Oversees client medication administration and staff training in the Nest Stabilization Home in coordination with Nest Therapeutic Care Coordinators
  • Performs all Youth Care Specialists duties when needed providing direct support services to clients such as: supervision, meals, activities of daily living (ADL), medication management, transportation, recreation, group facilitation, etc.
  • Provides shift coverage as needed in an emergency or staff shortage
  • Ensures implementation of existing systems that support effective and efficient operations of the program under the direction of the Program Director
  • Assists the team to learn and implement nonviolent crisis prevention and intervention (NVCPI), Oregon Behavioral Rehabilitation Services (BRS), behavior management, trauma informed care, attachment theory, collaborative problem solving, and permanency-focused activities
  • Ensures the provision of food and supplies for the Nest Stabilization Home, while staying within the provided budget
  • Monitors program and vehicle maintenance needs, upkeep, organization, cleanliness, and repairs are reported and completed in a timely manner
  • Ensures compliance with health, safety, sanitation, fire, and licensing regulations and inspections
  • Drives own car or agency vehicle to various locations as a regular part of performed work
  • Participates in the assigned rotation of on-call supervisor responsibilities
  • Performs additional duties as assigned by the Nest Program Director

CORE COMPETENCIES

Must be able to provide appropriate services and interact appropriately with people from diverse socio-economic, racial, ethnic, and other cultural groups, considering their needs and impact of the interaction.

  • Job Knowledge: Bachelor’s Degree (BA/BS) in relevant a field (such as social work, psychology, sociology, early childhood development etc.) and three (3) years of experience OR a Master’s degree with one year of experience. Some of the relevant experience may have resulted from work, internships, or volunteering with young children. Level 4
  • Supervising: Supervises Youth Care Specialists. Assist in hiring, training, creating development plans, performance evaluations, disciplinary actions, and/or job assignments and changes for Youth Care Specialists under the supervision of the Program Director.
  • Decision Making: Must be able to make decisions and recommendations and solve problems in ways which are appropriate and follow contract, statutory and Agency policies, procedures, and protocols. Decision-making, problem solving, and/or recommendations are within the scope of position responsibilities. Level 4
  • Interpersonal Skills/Interactions: Interacts with a variety of people including work group, clients, and outside contacts. Interactions may contain some non-routine information. Communication and interpersonal skills are important, and must be well refined. Interactions with others may be complex and may be demanding or difficult. Level 4
  • Impact: Impacts Youth Care Specialist Team direction and outcomes, and client outcomes and satisfaction. Develops plans which address the needs of diverse socio-economic, racial, ethnic and other cultural groups served. Level 4
REQUIREMENTS AND PREFERENCES (including Licenses and/or Certifications)

Requirements:

  • Must possess a valid driver’s license from state of residence (Oregon or Washington), personal automobile liability insurance, and pass a DMV driving record check
  • Must meet the driving requirements under the Agency Safe Driving Policy and maintain a good driving record that is eligible for coverage by the agency’s current insurance provider
  • Requires the use of a personal vehicle for transporting clients
  • Must successfully pass the Department of Human Services (DHS) criminal background check and, if applicable, fingerprinting
  • Must be able to pass the pre-employment reference checks
  • Must be able to provide official or unofficial grade transcripts, including the education level, from all educational institutions mentioned in the education section of the employment application.
  • Must be able to provide a copy of own social security card for W-4 documentation
  • Must be able to provide applicable documentation for I-9 in order to establish identity and authorization to work in the U.S.
  • Must maintain First Aid and CPR certifications
  • Must successfully complete NVCI training

Preferences:

  • Direct experience with residential services
  • Direct experience working with children under age 10
  • Supervisory experience
KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrated excellent verbal and written communications skills, including ability to understand and follow verbal and written instructions
  • Knowledge of and ability to implement contractor requirements as they pertain to the program and how program fits in the Agency
  • Knowledge of child development, impact of trauma on development and mental health clinical experience within a milieu setting
  • Engages with all internal and external customers with tact and empathy
  • Ability to handle difficult people or situations in a courteous manner
  • Ability to prioritize multiple tasks with competing timelines for multiple stakeholders
  • Technology literate, including ability to use computers, operating and networked systems, Microsoft Office Suite (Word, Excel, Outlook, SharePoint), etc. with speed and accuracy
  • Requires the ability to drive an eight (8) passenger van
  • Sufficient manual dexterity and physical ability to perform assigned tasks

PHYSICAL DEMANDS & WORK ENVIRONMENT (Level 3)

  • Regular and reliable attendance is required to successfully perform the essential functions of the job, which may include working nights, weekends, and holidays
  • May work outside or transport clients under a variety of conditions. Will need to drive clients in own car or agency van or vehicle. May transport up to three (3) youth unaided
  • Stands, walks, bends, stoops, and sits with young children and in front of a computer screen on a consistent basis; must be able to keyboard and use wrists and hands
  • May lift or carry up to 50 lbs. on an occasional basis
  • Will work with children involved in the Child Welfare system; may encounter highly anxious/agitated youth and their families; interactions with young children are unpredictable and carry some personal risks while performing assigned work
  • Must successfully complete NVCPI training (including Physical Interventions-Holding Skills)
  • Employee is required to be able to walk up and down stairs in order to perform duties
  • Ability to engage in physical activities with youth in a sports or outdoor setting, such as: basketball, kickball, soccer, etc.
  • May work alone on some shifts due to a decreased number of children currently being served
  • Noise level in the work environment is usually loud

Note: This job description is representative of the major position requirements and is not intended to be all-inclusive.