“All cultures, races, disabilities, religions, sexual orientations, and gender identities are welcome at Boys & Girls Aid.”
The Youth Care Specialist provides overall physical care, daily living activities, and supervision of youth in Stabilization Homes for each assigned shift. This position requires an effective communicator who can interact with internal and external customers in calm and assertive manner while performing care for the youth in accordance to Agency policies and procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Drives own car or agency vehicle to various locations as a regular part of performed work
- Conducts daily activities for youth based on developmental age and capability when children are not in Day programming
- Performs behavior-shaping interventions, facilitates appropriate communications, models suitable problem solving and conflict resolution skills while providing care and supervision of youth; helps youth adhere to hours rule and specified standards of conduct while assuring appropriate youth interactions and interceding as necessary
- Keeps accurate records of daily activities and services provided in accordance with quality assurance and state licensing standards
- Presents individual and group activities based on individual service plans and curriculum for assigned age group of youth
- Notifies Therapeutic Care Coordinator and/or The Nest Program Director for Stabilization Homes of reportable incidents or notable events
- Provides timely and accurate distribution and documentation of prescription medications to youth
- Coordinates, schedules, and transports youth in personal car or Agency van from foster homes to medical, dental, and other necessary appointments or events during programming hours when needed
- Conducts nonviolent crisis interventions (NVCI)
- Maintains consistency with Nest program and Agency rules, routines and policies
- Communicates clearly and respectfully with other staff, youth, family members, foster parents, and outside community partners
- Participates in provided training, support, and communication with other program employees
- Joins routinely in and interacts with youth during physical activities playing on outdoor equipment (e.g., slides, swing sets) and games like basketball, kickball, soccer, etc.
- Performs additional duties as assigned by The Nest Stabilization Home Program Director
Must be able to provide appropriate services and interact appropriately with people from diverse socio-economic, racial, ethnic, and other cultural groups, considering their needs and impact of the interaction.
- Job Knowledge: Bachelor's degree in a related field plus two (2) to three (3) years of experience in a social service, mental health, or care giving setting that may have resulted from work, internships, or volunteering OR internal staff is actively working on obtaining a Bachelor’s degree and has 2 to 3 years of experience as explained above. Level 4
- Supervising: No supervisory or lead responsibilities. Level 1
- Decision Making: General supervision and a set of understood position expectations. Decision making with limited discretion, latitude, or negotiation. Assistance or resources are readily available. Level 3
- Interpersonal Skills/Interactions: Communication and interpersonal skills are important and refined. May have substantial contact with outside groups. Have potential to positively or adversely affect the agency. Level 3
- Impact: Influence customer service and user satisfaction. Responsible for use of assets in work unit and programs within department. Influences program policies and is responsible for treatment outcomes. Influences agency image by results of personal work. Level 3
- Must possess a valid driver’s license from state of residence (Oregon or Washington), personal automobile liability insurance, and pass a DMV driving record check.
- Must meet the driving requirements under the Agency Safe Driving Policy and maintain a good driving record that is eligible for coverage by the agency’s current insurance provider
- Requires the use of a personal vehicle for transporting clients
- Must successfully pass the Department of Human Services (DHS) criminal background check and, if applicable, fingerprinting
- Must be able to pass the pre-employment reference checks
- Must be able to provide official grade transcripts, including the education level, from all educational institutions mentioned in the education section of the employment application.
- Must be able to provide a copy of his/her own social security card for W-4 documentation
- Must be able to provide applicable documentation for I-9 in order to establish identity and authorization to work in the US
- Must maintain First Aid and CPR certifications
- Must successfully complete NVCI training
- Demonstrated excellent verbal and written communications skills, including ability to understand and follow verbal and written instructions
- Knowledge of and ability to implement contractor requirements as they pertain to the program and how program fits in the Agency
- Engages with all internal and external customers with tact and empathy
- Ability to handle difficult people or situations in a courteous manner
- Ability to prioritize multiple tasks with competing timelines for multiple stakeholders
- Technology literate, including ability to use computers, operating and networked systems, Microsoft Office Suite (Word, Excel, Outlook, SharePoint), etc.
- Requires the ability to drive an eight (8) passenger van
- Sufficient manual dexterity and physical ability to perform assigned tasks
PHYSICAL DEMANDS & WORK ENVIRONMENT (Level 3)
- Regular and reliable attendance is required to successfully perform the essential functions of the job, which may include working nights, weekends, and holidays
- May work outside or transport clients under a variety of conditions. Will need to drive clients in own car or agency van or vehicle. May transport up three (3) youth unaided
- Stands, walks, bends, stoops, and sits with young children and in front of a computer screen on a consistent basis; must be able to keyboard and use wrists and hands
- May lift or carry up to 50 lbs. on an occasional basis
- Will work with children involved in the Child Welfare system; may encounter highly anxious/agitated youth and their families; interactions with young children are unpredictable and carry some personal risks while performing assigned work
- Must successfully complete NVCI training
- Employee is required to be able to walk up and down stairs in order to perform duties
- Ability to engage in physical activities with youth in a sports or outdoor setting, such as: basketball, kickball, soccer, etc.
- May work alone on some shifts due to a decreased number of children currently being served
- Noise level in the work environment is usually loud
Note: This job description is representative of the major position requirements and is not intended to be all-inclusive.