Social Services Career Trainee

BID ID #: 10-95-114505-07; 114509-22

CLOSING DATE: 11/22/19 05:00 PM


  • Under direction, administers a highly sensitive program function for the Anna Processing Center. Provides prompt and accurate information regarding services offered by Department of Human Services (DHS) to inquiries received on a toll-free information line and through electronic inquiries from (he general public, persons seeking services from DHS, out-of-state agencies and the news media.
  • Performs professional casework activities in providing public assistance services available from requirements for public assistance using the Integrated Eligibility System, issues supplemental benefits or completing overpayments and completes case documentation.
  • Performs highly technical research, interpretation and analysis of federal and state statutes, regulations, rules and policies for evaluation, identification and resolution of systemic barriers interrupting service levels for individuals.
  • Works with central level bureau, offices, divisions and Family Community Resource Centers (FCRCs) to perform advisory functions to maintain and interpret Department programs.


  • Requires a bachelors degree in psychology, sociology/anthropology, social welfare or a closely-related field.
  • Qualifying state employees in the Upward Mobility Program Shall have the stated requirements of this classification waived by successful completion of a qualifying examination.


8:30 am – 5:00 pm (M-F)

Anna Statewide Processing Center

Choate Mental Health , Oak Hall

Anna, IL 62906


Bureau of Employee Services

Krissie Buss

100 South Grand Ave East, 3rd floor

Springfield, IL 62762


FAX: 217-524-2116


  • To be placed on our eligibility lists that we use to invite candidates to interview, you will need to bring a completed print copy of the CMS100 application, along with any copies of education and certifications, to a CMS assessment center to take an automated multiple-choice exam.
  • There is no charge to test.
  • CMS 100 applications are available online in .pdf format at Select "Forms" on the left-hand navigation panel, and complete the CMS100 application, opened by clicking "CMS100: Fillable version for online completion". We recommend saving the file to your pc before beginning to fill out the CMS100.
  • Information on how to fill out the CMS100 can be found at
  • If you wish to retest, you may do so after 30 days.
  • Once you receive a grade, you will need to send a completed and signed CMS100 with attachments to the agency contact listed above. Please include the BID ID#
  • A list of assessment centers is located on this webpage:
  • For the exam schedule at assessment center locations, please visit:

Job Type: Full-time

Salary: $3,994.00 to $5,913.00 /month


  • Bachelor's (Required)

Work Location:

  • One location


  • Health insurance
  • Dental insurance
  • Retirement plan
  • Vision insurance
  • Paid time off
  • Flexible schedule
  • Parental leave
  • Professional development assistance
  • Tuition reimbursement

Pay Frequency:

  • Bi weekly or Twice monthly