Service Delivery

About Atos

Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of over € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information technology space. Its expertise and services support the development of knowledge, education as well as multicultural and pluralistic approaches to research that contribute to scientific and technological excellence. Across the world, the group enables its customers, employees and collaborators, and members of societies at large to live, work and develop sustainably and confidently in the information technology space.

Service Delivery

Responsibilities

Leads on-site technical and operational support in the design, development, installation and maintenance of equipment and systems of the most complex nature.

Leads the most complex site surveys to develop base or installation design plans.

Leads training customers to maintain and adjust the most complex equipment.

Leads the development and submits reports covering all job activity.

Leads the maintenance of the most complex tools, test equipment, calibration items, etc.

May design the planning and estimating of labor categories, rates, material dollar costs, transportation expenses and per diem rates to complete the most complex proposals.

Leads the review of the most complex task plans, drawings, and installation schematics and provides continual guidance throughout task duration.

Responsibilities

Performs leading-edge areas of work for the professional field.
Preempts potential problems and provides effective solutions in reaction to application of concepts, techniques, knowledge, or processes.
Display original thinking in applying principles, theories, and concepts on a wide range of problems.

Education

Typically BS/BA in related discipline or advanced degree.

Knowledge

Demonstrates extensive knowledge in field of specialization or multiple disciplines to the successful completion of complex assignments.

Successfully serves as point of authority and/or source of technical/scientific knowledge for area of expertise.

Demonstrates comprehensive knowledge of organization's business practices and issues faced and contributes to problem resolution of those issues.

Experience

Typically 10 years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above.

Direction of Others

Develops team members through mentoring and coaching in complex subjects.

Key Working Relationships

Acts as advisor to top management and business partners on advanced technical matters. Represents the company as the primary external contact.

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.