Resident Services Coordinator

Company Description

Abode Communities is a regional non-profit architectural, real estate development and property management firm.

Our Resident Services invest in the long term success of some 4,100 parents, children, seniors and people with special needs by offering its mission-critical social services programming at 18 residential locations. For families, these complimentary services aims to break the cycle of economic entrenchment through the provision of life skills and job readiness workshops for parents, as well as after-school academic enrichment, college preparatory and scholarship programs for youth and young adults. Specialized services aim to help seniors and people with special needs achieve self-sufficiency and retain their housing. All residents also enjoy access to an abundant referral system, social and community-resource events, and health/green living activities.


Job Description

Under the supervision of the VP of Resident Services, the Resident Services Coordinator will coordinate and oversee community development activities under the Beyond Homes four key initiatives: Adult Capacity Building, Youth Learning and Leadership, Housing Retention, and Community Engagement, and case management services to families as needed at affordable housing developments- located in Compton and DTLA. The RSC will also be responsible for planning and supervision of on-site after school, STEP Up to College, Computer Lab resource centers, and summer programs for youth ages 5-17. The RSC will ensure ongoing access to resources for residents, intervene when families or individuals are at risk of losing their housing, and provide avenues to social service agencies. The RSC works to engage residents with each other, and their greater communities, promoting wellness, increase capacity to earn and meet the needs of their families. The RSC is responsible for tracking programs and referrals through daily attendance, referral notes, case notes, and meeting agendas.

Major Responsibilities

  • Assess the needs of families and individuals and recommend specific service plans, provide service referrals and linkages.
  • Meet with family members involved in case management services upon request.
  • Provide supervision and oversight to all program staff and third party service providers.
  • Provide social, educational and recreational programs using volunteer, local non-profit, governmental, or community resources.
  • Establish collaborative working relationship with Property Manager to facilitate open and on-going communication regarding resident activities, meetings, special events, resident questions and concerns.
  • Provide regular documentation and tracking of all program activities via program database.

Qualifications

The Candidate should have strong relational and interpersonal skills with a dedication to work closely with low income residents, some with special needs, within a culturally and ethnically diverse environment. The candidate must be able to work independently and to handle shifting and multiple priorities in a fast paced environment. The candidate must possess good organizational skills, with attention to detail and accountability in verbal and written form.

Bilingual English/Spanish highly preferred.

Valid CA driver's license and auto insurance required.

Bachelor's degree required.


Additional Information

Pay Range: $21-$23/hour

This full-time hourly position comes with a competitive benefits package that includes: Medical, Dental, and Vision coverage, Flex Spending Account, company-paid Long-Term Disability, Basic Life and AD&D, 401(k) plan with Employer Match.

Our organization is committed to promoting its employees’ work-life balance by offering a 9/80 alternative workweek schedule ( 9-hour workday Monday-Thursday and every other Friday off) and generous paid time off policies (Vacation starting at 12 days per year, 12 Sick days, 10 Company Paid Holidays).

Abode Communities is an equal opportunity employer.