Public Safety Assistant

The City of Irvine seeks passionate and motivated individuals for three Part-Time Public Safety Assistant positions. This recruitment will fill current and future vacancies in three different areas of the Police Department: Front Business Desk, Business Licensing and the Records Division.

Specifically the position of the Public Safety Assistant assigned to the Business Desk provides the first point of contact for visitors and many callers to the Irvine Police Department. Candidates should be prepared to provide outstanding customer service in all aspects of their responsibilities. Duties include answering phones, greeting visitors, accepting and processing a variety of legal instruments and documents, investigating criminal complaints and writing police reports. Additional duties include performing LiveScan fingerprinting and vehicle inspections for correction after citation.

The position of the Public Safety Assistant assigned to Business Licensing/Regulatory Affairs will also provide a first point of contact for visitors and callers to the Police Department. Candidates should be prepared to provide outstanding customer service in all aspects of their responsibilities. Duties include answering phones, greeting visitors, reviewing and processing business license applications and charging applicable fees. Additional duties include sending correspondence, using the business license database and deciphering the Business License Municipal Code, Department Rules and Regulations and other codes for compliance. Applicants must possess exceptional organizational skills and have the ability to multi-task.

This recruitment will also fill Part-Time Public Safety Assistant positions within the Records Division. This position performs a wide variety of tasks in a fast-paced environment to support the department and the community. The primary duties of this position include data entry, validating information within reports, processing requests for police reports, and disseminating records of a sensitive nature. The division is responsible for maintaining the department's confidential records and ensuring proper policies are followed when handling and distributing information.

Essential Duties and Responsibilities

The following duties are normal for this classification. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Each position may be assigned duties from the following list; however, it is unlikely he/she will be responsible for all of these duties at any one time.

  • Patrols areas of the City to identify and resolve parking violations and traffic hazards, and enforce applicable laws. Responds to citizen complaints regarding parking and abandoned vehicle laws. Tags and arranges transport of abandoned vehicles. Analyzes related crime trends to determine areas of enforcement.

  • Assists with traffic investigation tasks. May interview traffic accident principals and witnesses. Assists in set up of site traffic controls and measuring accident scenes. Conducts traffic control and may provide first aid for injured persons. Clears obstructions and wreckage.

  • Provides assistance, information and directions to motorists. Assists in the coordination of public safety support for special events in the community. Performs crossing guard duties as needed.

  • Responds to non-emergency calls and service requests from the public. Researches complex questions/answers or refers callers to other sources. Gathers information to prepare crime reports, interviews victims, suspects and witnesses, and provides referral information as needed. May provide field support to officers on emergency calls.

  • Provides support for the business desk and records functions. Takes information from citizens and prepares crime reports. Processes applications for licenses, subpoenas, and citation sign-offs. May take emergency calls and refer callers to appropriate staff or outside agencies for assistance.

  • Conducts Neighborhood Watch meetings. Conducts detailed residential and commercial security surveys to determine how security can be improved. Provides information to interested citizens on neighborhood alert procedures. Assists in coordinating crime prevention public displays.

  • May testify in court for related investigations.

  • Receives, processes, indexes and safeguards property/evidence. Maintains evidence chain-of-command records and assists in coordinating evidence release. Implements property destruction according to law and department policy. Arranges secure transfer of evidence to crime labs. Inventories and issues uniforms and safety equipment to personnel. Assists in the organization of liquidation of property through police auction.

  • Coordinates public education, safety and prevention programs related to assigned responsibilities.

  • Fingerprints citizens and new employees as needed.

  • Compiles crime statistics and data to identify trends, methods of operation and suspects.

  • Assists Training Officer in development of internal training for staff.

  • May assist with records management and matron duties.

  • Prepares a variety of reports and maintains records, logs and files. Responds to information requests.

  • Maintains knowledge of National, State and local laws, as well as department policies and procedures. Attends additional job specific P.O.S.T. certified schools, training courses, updates and seminars as required.
Minimum Training and Experience Required to Perform Essential Job Functions

Associate's degree in criminal justice, law enforcement or related field with at least one year experience in law enforcement activities, community service, or any combination of education and experience that provides equivalent knowledge, skills and abilities.

Requires a valid California drivers' license.

Depending on assignment, may be required to obtain certification in first aid and CPR.

The selection process may include one or more of the following: application review and evaluation, performance test, written test, and/or oral interview examination.

Questions asked during the selection process are based on the knowledge and abilities required to successfully perform the job. If you have a disability that requires accommodation during the selection process, please notify Human Resources at least 24 hours prior to the first phase of the selection process.

The successful candidate will be required to take and pass a post-offer medical examination, including drug screening, by a City physician to ensure their physical suitability to perform assigned duties. In addition, the City of Irvine conducts a thorough background investigation prior to appointment.

This recruitment will establish an eligibility list to fill future vacancies in this classification. This recruitment may also be used to fill positions in similar and/or lower classifications within the organization.

The City of Irvine is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.