Operations Planner

At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.

We bring a modern approach to life’s most important traditions because our customers deserve better. They deserve an exceptional experience. One that leaves them feeling happy and confident that they’ve found the perfect piece for their love.

We live by our values – As One Team we work together to win. We are Customer Obsessed, passionately and transparently helping our customers to find their perfect piece. We act with Speed and Quality with attention to every detail and are Driven to Disrupt; our curiosity, creativity and willingness to test and learn drives our business.

Blue Nile is looking for a dynamic Operations Plannerto join our Planning team. This position will be responsible for overall management of purchase orders to our Fulfillment centers and/or customers. As a key member of the Planning team, theOperations Planner will be comfortable building cross-functional relationships across the organization, will pro-actively work with their vendor base, Merchandising and other partners to identify areas of opportunity, participate and drive vendor performance improvement.


  • Effective at communicating insights from data analysis and influencing change
  • Own the PO process from end-to-end – execute buys using MRP
  • PO maintenance, Backorder and Inventory management
  • Own vendor on-time report and other performance metrics, which will be used as part of the vendor evaluation and Sourcing category strategies
  • Track, analyze, and report on supply chain KPIs, including: on-time-in-full for inbound purchase orders; vendor lead-times; quality assurance metrics and RTV’s
  • Vendor Capacity planning and supply chain risk mitigation strategies
  • Serves as subject matter expert for vendor iSupplier tool
  • Support the planning team in maintaining a healthy inventory
  • Contributes to the management of content and balance of the department's inventory through an understanding of product and customer needs
  • Drives Vendor performance management & improvement; identifies performance opportunities, pulls qualitative analysis and formulates recommendations to merchandising and sourcing partners and vendors to drive improvement
  • Partners with Accounts Payable (AP) and Fulfillment Center (FC) Operations to proactively develop solutions to reduce discrepancies and drive efficiencies
  • Participate in business reviews to develop greater understanding of how specific actions impact overall department results
  • Strong attention to detail, along with organization and time management skills
  • Ability to build and foster productive working relationships with cross-functional teams
  • Self-starter who desires to discover trends and find actionable information
  • Ability to take initiative and act independently


  • Bachelor’s Degree preferably in business, purchasing, merchandising, supply chain management, finance or related field
  • 3 years of experience within operations, supply chain or inventory management
  • Able to present, negotiate and analyze data
  • Self-starter; takes initiative to address and solve issues / problems
  • Able to resolve complex problems independently. High attention to detail
  • Exceptional interpersonal skills and able to build and effective cross-functional relationships
  • Excellent multi-tasking ability and organization
  • Experience with Oracle EBS, Tableau and JIRA or similar reporting and operations systems
  • Strong working knowledge in Microsoft Office, specifically Excel

What we offer:

  • Medical, Dental, and Vision Healthcare Coverage, paid by employer
  • 401(k) with Company Match
  • Paid Vacation
  • Competitive Salaries
  • Transportation Allowance
  • Employee Discount
  • Employee Referral Bonus