Operations Manager

About PCPA:

Pacific Coast Psychiatric Associates Inc. is a privately owned psychiatric and therapy group. We’ve been successfully growing our business since 2006. Our growth and success is the result of having a deep heritage of hiring the best people and giving them the best training and equipment in the industry. Our goal is to engage and retain the brightest minds and hearts in the industry to achieve the potential we are capable of.

About the job:

We are looking for an ambitious Operations Manager who is passionate about playing a critical role in a company poised to innovate the healthcare services sector and reach stratospheric levels of growth and success. You should be customer centric, enjoy challenges, possess a proactive, entrepreneurial approach to getting things done in a less structured but highly collegial environment and be able to manage multiple priorities and deadlines. You will be part of a team of professionals working to maintain order and transparency for the company’s finances and have the opportunity to grow your duties and responsibilities commensurate with the growth of the company.

This position will perform and oversee the Billing and Intake Departments. The Departments will contain a group of 10-15 individuals each and will require supportive oversight and organization. You will be required to roll-up your sleeves and work on several segments of both departments and establish a reporting structure that management can use for business decisions.

Responsibilities may include:

  • Prepare weekly billing reports, showing efficiency of the Billing Department
  • Prepare weekly intake reports, showing efficiency of the Intake Department
  • Manage the process of billing and posting of claims and payments
  • Perform fluctuation analysis comparing actual to historical trendline activity and identify anomalies in each Department
  • Analyze operating expenses and identify cost-saving measures
  • Respond effectively to inquiries from external and internal sources
  • Perform other duties, special projects and tasks as needed


  • A Bachelor's degree in Accounting or Business Administration and minimum of four (4) years of related management experience
  • Strong technical and analytical skills
  • Strong Excel skills (pivot tables, complex formulas, lookups)
  • Intermittent travel required*
  • Microsoft Word and PowerPoint experience
  • Excellent written and verbal communication skills and ability to handle sensitive and confidential information
  • Self-starter with the ability to work both independently and on a team
  • Ability to dig in and take ownership of responsibilities
  • Ability to work in fast paced environment and meet critical deadlines
  • Ability to work in a team environment and maintain open communication with coworkers
  • Highly organized with strong attention to detail and accuracy
  • Some flexible regarding peak-time work requirements
  • A commitment to excellence and the ability to communicate to individuals at all levels and roles.

Job Type: Full-time

Salary: $65,000.00 to $70,000.00 /year


  • relevant: 1 year (Preferred)


  • Bachelor's (Required)

Required travel:

  • 25% (Required)

Work Location:

  • Multiple locations
  • One location


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off


  • Monday to Friday
  • No weekends
  • 8 hour shift