Information Processor

Number of Vacancies: 1

Area of Consideration: Open To The Public

Position Status: Full-time, Regular

Pay Plan, Series & Grade: DS0095/11

Salary Range: $24.16 per hour

Closing Date: February 23, 2020

Location: 4200 Connecticut Ave NW, Washington, DC 20008

Brief Description of Duties

The Information Processor reports to the Document Manager in the Office of Recruitment and Admissions, and is responsible for reviewing, organizing, and evaluating applications for admission to the University.

Essential Duties and Responsibilities

  • Responsible for helping the University to meet its admissions and enrollment goals by processing and evaluating applications in a timely, efficient, and accurate manner.
  • Identifies the documents and credentials required for admission for every application; monitors and tracks the progress of these documents; and updates applicant files as additional information is received.
  • Works within the University's Banner management information system to enter, update applicant data, review the accuracy of data entry, and applicant records in the Banner system.
  • Organizes applicants' electronic and hard-copy application documents, including all credentials required for admissions.
  • Works with office staff, communicates, and collaborates with other University Departments to facilitate the admission and enrollment process for students.
  • Uses data and reports to guide, focus.
  • Evaluates application processing outcomes in relation to assigned caseload.
  • Identifies and implements ways to continuously improve and expedite the processing of applications in the admissions and enrollment process.
  • Provides the highest level of customer services to prospective students and applicants.
  • Assists students with questions and concerns related to the application process.
  • Meets with students in the office, answers telephone and responds to e-mail inquiries.
  • Assists with managing the flow of student traffic and inquiries during high volume time periods.
  • Represents the University with professionalism, knowledge, energy, and a positive attitude with all students and internal and external stakeholders.
Other Duties

  • Performs other related duties as assigned.
Minimum Job Requirements

  • High School Diploma.
  • Must have experience with a variety of software programs including, but not limited to, MS Office (Excel, PowerPoint, Word, etc.)
  • At least 5 year of job related experience.
  • At least 1 year of supervisory experience.
Information to Applicant

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFSCME local 2087 and you may be required to pay an agency service fee through direct payroll deduction.

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Veterans Preference: Applicants claiming veteran's preference must submit official proof at the time of application.

Visa Sponsorship: At this time, the University of the District of Columbia does not provide sponsorship for visas (e.g. H-1B). This position is also ineligible for Optional Practical Training (OPT).

Residency Preference: A person applying for a position who is a bona fide District resident at the time of application for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency on or before the effective date of the appointment and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Talent Management only.

Contact Information: All inquiries related to employment and job applications should be directed to UDC Office of Talent Management at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University's EO Policy Statement, please visit: .