Customer Service Representative - Phone / Zoom Interviews

***WE ARE CURRENTLY CONDUCTING PHONE INTERVIEWS & ZOOM VIDEO INTERVIEWS

Multiple position openings

  • Office Location: Sacramento, CA
  • Representative: 8 - 10 Positions
  • Supervisor: 2 Positions

Representatives are assigned a Territory within proximity of their residence.

We have open territories throughout:

  • Sacramento County
  • Yolo County
  • Solano County
  • Placer County
  • San Joaquin County
  • Napa County
  • El Dorado County
  • Sutter County
  • Yuba County

We are looking to fill multiple Service Representative and Supervisor positions in a very fast paced environment. We are a growing company looking for high-energy individuals. Candidates must enjoy helping clients, building relationships with clients and must maintain relationships. Candidates must be able to handle multiple client accounts while continuing to grow the business. You must stay current with the benefits available to clients through our continuing education training programs. Provide excellent service to clients and be in constant contact.

As representative you will serve client families in designated territories throughout the Bay Area. You will be assigned a territory in accordance to your place of residence. You will be sitting with client’s one on one and serve as the clients point of contact and creating an ongoing relationship.

Responsibilities:

  • Provide explanations to clients
  • Build rapport with clients
  • Provide recommendations based on clients needs
  • Help clients with basic maintenance
  • Develop and Maintain client relationships
  • Stay in constant contact with clients
  • Process client requests

Requirements:

  • 1 Year of customer service related experience
  • High school diploma/GED
  • High energy and outgoing personality
  • Excellent communication skills
  • Willingness to work Saturday or Sunday

Full Time Representative:

  • 55,000 – 65,000

Benefits:

  • Eligible after 90 days for Representative, Spouse and children

Job Type: Full-time

Salary: $55,000.00 to $65,000.00 /year

Work authorization:

  • United States (Required)

Additional Compensation:

  • Bonuses

Work Location:

  • Multiple locations

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Flexible schedule
  • Professional development assistance

Communication method(s) used:

  • Email
  • Phone
  • In person

Schedule:

  • Monday to Friday
  • Weekends required
  • Day shift
  • Night shift
  • Overtime

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • Temporarily due to COVID-19