Customer Care Concierge

Sit! Stay! Play! is an established home-grown business providing excellence in care for the Tucson dog-loving community for over 17 years! We value our customers, our community, and our employees. Sit! Stay! Play! is looking for a Customer Care Concierge to handle customer care related duties and a few office tasks. When customers walk in our doors, we want them to find the friendly smiling face of someone who is there to make that customer’s day better. The ideal candidate has excellent communication skills, a positive - I can make that happen- attitude, a great work ethic, and liking dogs doesn’t hurt either!

Customer Care Responsibilities and Skills

  • Be unfailingly polite and outgoing in facilitating the customer experience
  • Greet customers with a smile as soon as they arrive
  • Enter dogs into the computer system using industry specific app
  • Secure payments and suggest and sell appropriate services
  • Answer the phones assisting customers when possible or directing calls to the appropriate person
  • Balance and prioritize tasks
  • Fluency in Word and familiarity with other Microsoft products
  • Absolute reliability
  • High School Diploma
  • Must love people
  • Hard working, self-managing
  • Culture fit is a must

About Sit! Stay! Play!

At Sit! Stay! Play!, we believe dogs are man’s best friends and interactions with dogs should enhance the human-canine bond. This philosophy is reflected in the safe, stimulating, nurturing, and fun environment provided at our daycare and in the dog-friendly methods used in our training. We are committed to upholding the highest standards of excellence within the dog daycare industry by continually improving services and by attracting and retaining the best and most qualified employees. We extend our guiding principles to the community we serve by providing financial support to research at the University of Arizona’s Valley Fever Center for Excellence and by providing support and training services to local non-profit organizations.

Compensation

Pay depends on experience and you will earn performance-based bonuses. We don’t hire to just fill a seat, rather we take our time looking for the right people.

Job Types: Full-time, Part-time

Salary: $11-13 /hour plus bonuses after training

We will be holding open, drop in interviews ONLY.

We are hiring smart, hardworking, self managing people, does that describe you? If so, join us for our open house and interview to join our team as a Canine Concierge. Please bring a resume and cover letter. We will start promptly at 6 pm and you will be done by 8 pm.

Our team works together to create remarkable experiences that positively impacts lives. Everyone on the team is responsible for bringing new ideas, perspectives and solutions to the table. Starting with day one, we want your voice as part of the conversation. If this is the kind of work environment you want to be a part of please come to our open interviews and bring your resume with a cover letter explaining why you are a great fit for our team. The first sentence of the cover letter should say, "It is a wonderful day at Sit! Stay! Play!".

You must have availability to work either the 6 am-2 pm, or 1 pm-7:30 pm shift, at least 3 days a week. Sometimes shifts are shorter but are within those parameters. We are open 365 days a year including holidays. Working some holidays is a requirement. Applicants must be 18 years of age or older.

Open interviews will be held: Thursday, September 19, 2019 at 6 PM

Job Types: Full-time, Part-time

Salary: $11.00 to $13.00 /hour

Job Types: Full-time, Part-time

Salary: $11.00 to $13.00 /hour

Experience:

  • relevant: 1 year (Preferred)