Business Development Center (BDC) Representative

Business Development Center (BDC) Representative

The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.

Responsibilities

  • Receiving inbound sales phone calls and leads
  • Identifying the client's needs and scheduling appointments
  • Placing outbound phone calls to potential leads
  • Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
  • Contacting clients prior to appointment date to confirm appointment
  • Mailing marketing letters to provided leads
  • Following up post visit to ensure customer satisfaction

Requirements

  • High school diploma or equivalent
  • Excellent oral, written and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Computer literacy, strong organizational and follow-up skills
  • Ability to read and comprehend instructions and information
  • Excellent problem solving skills

Education and/or Experience

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits:

In addition to career-long personal development, our associates enjoy a number of benefits, including:

  • Paid Vacation
  • We offer Healthcare benefits for our employees
  • Employee discounts and packages

About Us

Welcome to our Employment Opportunities page!

PELTIER Automotive Group consists of five dealerships in the East Texas region. We have a strong and committed staff with many years of experience satisfying our customers' needs.

If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.