The Department of Early Education and Care (EEC) is an agency that represents an exciting opportunity to build a new, coordinated, comprehensive system of early education and care in Massachusetts. The services that EEC provides to the children and families of the Commonwealth can be divided into the following three main categories:
1. Information and referral services for all families in Massachusetts, including parenting information, and resource and referral services for early education, childcare and after school opportunities to the families of approximately 1 million children under the age of 13.
2. Licensing, regulation, and comprehensive quality improvement support for all childcare providers, serving approximately 250,000 children daily.
3. Financial assistance to help low-income families pay for childcare and early education. EEC provides subsidies on a sliding fee scale basis for approximately 53,500 children.
EEC seeks an individual for the role of Background Record Check Specialist II. The purpose of this work is to process and review background record check (BRC) information and related documentation. The Background Record Check Specialist II is responsible for screening applicants for employment in EEC licensed, approved and funded programs and apply EEC’s regulatory criteria to determine an applicant’s suitability to work in a position within EEC licensed, approved and funded programs. The Background Record Check Specialist II works within various information technology (IT) systems and inputs decisions after analyzing relevant information.
Successful candidates will be required to pass an enhanced background record check, including fingerprinting.
- Utilize the Department’s existing IT and soon to be released IT systems to process and review BRC results including: criminal offender record information (CORI), supported findings of abuse or neglect within the central registry of the Department of Children and Families (DCF), sex offender registry information (SORI), and fingerprint-based checks of state and national criminal databases. Additional checks are expected to be implemented within the next year or two and may be required by the Department in the future.
- Upon receipt of the BRC information, determine applicants’ eligibility by reviewing adverse criminal and child welfare information, and send appropriate correspondence to the applicant and the requesting program by reviewing applicants’ BRC results and applying criteria outlined in EEC’s BRC regulations.
- Investigate and obtain documentation used to determine an individual’s suitability for employment in EEC licensed, approved or funded programs. Such documentation may include police reports, court dockets, evidence of rehabilitation, probation information and out of state documentation. Review documentation and information received from, or on behalf of, BRC applicants who have BRC findings and are applying for approval through EEC.
- Approve or deny a BRC applicant's request to work in a position within the oversight of the Department and complete written rationales and recommendations on whether an applicant is suitable after consultation with EEC's attorneys, licensing, and BRC supervisory staff. Make recommendations based upon the applicants’ BRC findings utilizing the criteria outlined in EEC's statute, regulations, policies and procedures and additional information submitted by the applicants for consideration.
- Work closely with regional office staff to share information and facilitate completion of the BRC process. Review all adverse information and disseminate adverse information in accordance with EEC’s regulations, policies, and procedures.
- Provide technical assistance to EEC licensed programs, EEC staff and BRC applicants regarding the application of EEC’s BRC regulations, policies and procedures, reading and understanding BRC reports and assist with drafting trainings, policies, procedures, and communications as needed. Respond to inquiries regarding BRC issues from EEC stakeholders to ensure appropriate resolution and follow-up.
- Assist with general administrative support to the BRC unit, such as checking mail, data-entry, answering phone calls, filing and working on special projects as assigned.
- Assist with general administrative duties such as opening and sorting mail, data-entering information, answering phone calls, maintaining filing systems, drafting correspondence and responding to e-mail and voice mail inquiries.
- A post-secondary degree in Criminal Justice or professional experience in related work
- Professional experience in the childcare field, including early childhood education, social work, human services, investigative, or law enforcement work
- Familiarity with applicable state and federal laws, regulations, case law, and policy
- Ability to interact effectively and professionally with others, ensuring a high level of customer service when handling sensitive matters
- Ability to deal tactfully with others
- Ability to exercise discretion in handling confidential and sensitive information
- Ability to communicate clearly and effectively in oral and written expressions
- Ability to maintain accurate records
- Ability to understand, explain and apply the laws, rules, regulation, policies, procedures, etc. governing assigned unit activities.
- Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations
- Strong analytical skills
- Strong Organizational skills
- Ability to follow written and oral instructions
- Ability to exercise sound judgment
- Proficiency in the use of Microsoft Office applications
Salary placement is determined by education and years of experience directly related to the position and the Human Resources Division's Recruiting Guidelines.
Questions regarding this posting may be directed to Jillian Auerbach in Human Resources at firstname.lastname@example.org
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*
II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*
III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
- Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
Official Title: Program Coordinator II
Primary Location: United States-Massachusetts-Boston 51Sleeper St
Job: Administrative Services
Agency: Department of Early Education and Care
Job Posting: Mar 26, 2020, 1:13:11 PM
Number of Openings: 1
Salary: 58,390.54 - 83,591.56 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Sarah Harding - 781-338-6103
Bargaining Unit: 06-NAGE - Professional Admin.